5999be Responsible Gaming — your protection is our priority
Gaming is entertainment — it should never become a problem. 5999be gives you all the tools and support you need to play safely and mindfully.
Why is responsible gaming important?
5999be believes that online gaming is enjoyable only when it is done in a controlled and mindful way. We are committed to creating a safe environment for millions of players in Bangladesh. Responsible gaming means playing within a set budget, respecting time limits, and not using gaming as a way to cope with stress.
Gaming is never a substitute for income, and you should not bet with savings. Set your budget before each session and do not go beyond that limit. 5999be provides multiple safety tools to keep you in control at all times.
5999be is for players aged 21 and above only. Registration by minors is strictly prohibited.
Our Protection Tools
For responsible gaming at 5999be, you have access to several effective tools. Use them to easily manage your own gaming experience.
Set Deposit Limits
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period.
Time-Out Break
If you feel you need a short break, you can take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account.
Self-Exclusion
For a long-term break, choose self-exclusion — from 6 months up to permanently. During this time your account will be completely closed and you will not receive any promotional communications.
Session Time Control
Set a maximum time limit for each gaming session. Once the set time is up, you will be automatically logged out, keeping you aware of how long you have been playing.
Gaming History Review
View your login history, bet amounts, and win and loss records at any time. Transparency helps you make the right decisions.
24/7 Assistance
If you have any concerns about gaming, contact our Bengali-language live chat support. Our team is available 7 days a week, 24 hours a day.
Recognize the Warning Signs
An important part of responsible gaming is regularly assessing yourself. Think through the questions below — if the answer to more than one is yes, it is time to seek support.
Remember: If gaming causes stress or anxiety instead of enjoyment, that is a warning sign. Do not blame yourself in this situation — seek help.
Are you spending more money than the budget you set?
Are you returning to play repeatedly to try to recover money you have lost?
Are family or friends concerned about your gaming habits?
Do you feel restless or anxious when you try to stop gaming?
Is work, study, or family responsibility being harmed because of gaming?
Are you betting with borrowed money or savings?
Ways to Keep Yourself Safe
Set a Budget and Limits
Before each session, decide how much money you can afford to spend. Never go beyond that limit. If you set a deposit limit at 5999be, the system will automatically enforce it.
Take Regular Breaks
Avoid playing for long stretches at a time. Take at least a 15-minute break every hour. Activate the time-out feature if needed.
Do Not Play Under Stress
Avoid gaming when you are angry, frustrated, or anxious. Your ability to make decisions decreases in that state and the risk of harm increases.
See Gaming as Entertainment
Gaming is not a source of income — it is a form of entertainment. Treat money lost as the cost of entertainment and do not have unrealistic expectations of winning.
Talk to Your Loved Ones
Let family or a trusted friend know about your gaming habits. Take their opinions seriously — they can often see the situation more clearly from the outside.
Do Not Hesitate to Seek Help
If controlling your gaming feels difficult, contact our support team. Once self-exclusion is activated, we will stop all promotional communications.
Protection for Minors
5999be strictly prohibits registration by anyone under 21. Age verification is mandatory at registration. If a minor is suspected of using any account, it is suspended immediately.
If there are children or teenagers in your household, make sure they cannot access your account. Use password protection on your devices and make a habit of logging out.
- Log out of all devices after every session.
- Never share your password with anyone.
- Avoid saving your password in the browser.
- Avoid discussing gaming in front of children.
- Use child protection software or parental controls.
We Are Committed to Protecting Your Family
We believe responsible gaming starts at home. 5999be is always working to keep minors away from gaming. Report any complaint or suspicion to our support team.
Support and Contact
For any concerns about gaming, the 5999be support team is here for you. Use the methods below to get in touch with us.
Live Chat Support
Our Bengali-language live chat support is available 24/7. Chat directly with us for help with responsible gaming, self-exclusion, or setting deposit limits.
Service hours: 24 hours a day, Bangladesh Standard Time (BST)
Email Support
Write to us by email for any responsible gaming request or self-exclusion application. We will respond promptly.
Email: [email protected]
Responsible Gaming FAQ
Enjoy safely
the 5999be gaming experience
Follow the responsible gaming guidelines and enjoy cricket betting, slots, or live casino — all safely.