5999be Privacy Policy
Your personal information is of the highest importance to us — this policy explains how your information is collected, used, and kept secure.
Introduction and Scope
5999be ("we", "us", or "the platform") operates an online gaming service for players in Bangladesh. This privacy policy explains what information we collect, why we collect it, and how we manage that information when you visit our website 5999be.cam, create an account, or use any of our services.
By using our services, you agree to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions. If you do not agree with any part of this policy, please refrain from using our services and contact us for assistance.
What Information We Collect
Personal Identity Information
We collect the following information during account registration:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- National ID card or passport number (when identity verification is required)
Financial Information
Information required for processing transactions:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction dates and amounts
Technical Information
Technical information collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Cookies and session data
- Login time and date
Gaming Activity Information
To improve your gaming experience:
- Game play history and preferences
- Betting patterns and amounts
- Win and loss records
- Bonus and promotion usage information
- Session duration
How We Use Your Information
5999be uses the information collected for the following legitimate purposes:
Cookies and Tracking Technologies
Cookies and similar technologies are used on the 5999be website. Cookies are small text files stored on your device that help us improve the quality of our services.
Essential Cookies
These cookies are essential for the basic functionality of the website. Without them, login, transactions, and security protection are not possible. These cookies cannot be disabled.
Analytics Cookies
These help us understand how our services are being used. This information is used to improve the user experience. You can disable these.
Preference Cookies
These remember your language selection, gaming preferences, and interface settings. These cookies provide a personalized experience.
Session Cookies
These manage your active session. They are automatically deleted when you close your browser.
You can control most cookies through your browser settings. However, disabling essential cookies may prevent our services from functioning properly.
Sharing Information with Third Parties
5999be does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary financial information is shared with approved payment providers such as bKash, Nagad, Rocket, and banks to complete your transactions. These third parties follow their own privacy policies.
- Game Providers: Gaming software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) may access certain session data to operate games.
- Technology Services: Limited information may be shared with trusted technology partners for website hosting, database management, and security services. They process information only in accordance with our instructions.
- Legal Requirements: Information may be provided to authorities pursuant to court orders, government directives, or legal obligations.
- Fraud Prevention: Information may be shared with designated agencies as required to meet anti-money laundering (AML) and know your customer (KYC) obligations.
Data Security Measures
5999be has implemented industry-standard technical and administrative measures to keep your information secure:
All data transmission between your browser and our servers is protected by SSL encryption.
Stored sensitive information is kept secure with strong encryption.
Only authorized personnel can access your information within the limits required for their work.
Our security measures are regularly reviewed and updated.
While we are committed to ensuring the highest level of security, no transmission of information over the internet is completely risk-free. You can also contribute to security by keeping your account password confidential and reporting any suspicious activity to us immediately.
Data Retention Period
5999be retains your personal information only for as long as necessary. We consider the following factors when determining the retention period:
- Active Accounts: All relevant information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for several years as required by legal obligations, anti-money laundering regulations, and dispute resolution needs.
- Financial Transaction Records: These may be retained for an extended period in accordance with operational and legal requirements.
- Marketing Communications: Marketing data is deleted within a reasonable time after you withdraw your consent.
Once the need has passed, we securely delete your information or anonymize it so that your identity can no longer be identified.
Your Rights and Choices
Right to Access Information
You can request a copy of your personal information held by us at any time. Submit your request via live chat or email.
Right to Correct Information
If any of your information is incorrect, you can request a correction. We will make the necessary corrections as soon as possible.
Right to Delete Information
In certain circumstances you may request the deletion of your information. However, some information may be required to be retained due to legal obligations.
Right to Withdraw Consent
You can withdraw your consent at any time with regard to marketing communications or optional data processing.
Data Portability
You may request that your information be provided in a commonly used machine-readable format.
Right to Restrict Processing
In certain circumstances you may request a temporary restriction on the processing of your information.
To exercise any of the above rights, contact our 24/7 live chat or send an email to [email protected]. We will respond to your request within a reasonable time after verifying your identity.
Protection of Minors
5999be services are intended for persons aged 21 or above only. We do not intentionally collect any personal information from minors.
Age is verified at registration. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information. If a parent or guardian believes their child is using our services, please contact [email protected] immediately.
Policy Changes and Updates
5999be may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the website's main page.
- The "Last Updated" date at the top of this page will be changed.
Continued use of our services after the updated policy is published will be considered acceptance of the new policy. We recommend that you review this page regularly.
Contact Us
Privacy-Related Inquiries
If you have any questions about this privacy policy, wish to access your information, or want to raise any concerns, please contact us. Our team is always ready to assist you in Bengali.
Helpful Pages
See the pages below for more information related to the privacy policy: